Afflr and its affiliates (collectively “the App”, “the Apps”, “we” and “us”) is committed to protecting your privacy and processing your personally identifiable information (referred to as “PII” or “personal data” or “personal information”) with transparency.

The following are the Apps made by Afflr

Affiliate Marketing – Afflr

The App allows merchants to create and launch an Affiliate program for their store, herein collectively referred as “the Service”.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the Apps Collect

When you install the Apps, we are automatically able to access certain types of information from your Shopify account:

• Basic Store Information including store domain, owner email address, and Shopify subscription plan level
• Customer Information including customer name and email address
• Order Information including order name/number, financial status, fulfillment status, related customer, and total price
• Product Information including product name, variant information, pricing, and imagery
• Theme Information including HTML for current live theme
• Discount Information including discount codes and their corresponding rules

Additionally, we collect the following types of personal information from your customers once you have installed the app: Information about individuals who sign up as affiliates or their audience for the affiliate program, such as their name, email address, IP address, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Information collected when you visit our Website

When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We collect the information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, including how to disable them, visit allaboutcookies.org.
• “Log files” track actions occurring on the site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

We use Google Analytics to help us understand how our customers use our website, our apps. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.

You can also opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.

We use FreshDesk to communicate with you and provide customer support when you contact us. You can read more about how FreshDesk uses your Personal Information at https://www.freshworks.com/privacy/

Sharing Your Personal Information

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.

If you are a merchant’s customer and wish to exercise these rights, please contact the merchants you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Data Retention

When you use the App, we will maintain your information for our records unless and until you ask us to delete this information. Additionally, after uninstalling the app, we will redact all personal information stored.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]