Providing Outstanding Customer Service

Our Dedication to Ensure Your Satisfaction!

We have implemented helpdesk solution for handling the support requests effectively. Click the button below to open our Live Chat form and submit your message and email address. One of our support staff will get in touch with you.

NOTE: Our support hours are Monday to Friday 10 am to 6 pm IST (GMT +5.30)

FAQ

Frequently Asked Questions And Resources

I need help setting up the Afflr app. What do I do?

To help set up Afflr and understand our features better, we have a complete guide as documentation, video tutorials, and an efficient support team to help you set up the Afflr app with ease. 

You can customize the commission for an affiliate program effortlessly using our app. We offer provisions to customize commission as a percentage, fixed amount, or tiered structure based on affiliate performance. You can enable lifetime or recurring commissions using our app.
You can track affiliate program performance by information provided in the sales and commission tab and also other information in the Dashboard. This will help you review and optimize your program.

Yes, the app is compatible with Shopify themes. You can enable the app extension in your theme to use it with any Shopify theme without any issues.

There are no limitations to the number of affiliate programs created using the app as long as you are subscribed to our starter pack. However, using our free pack, you can create one affiliate program to experience our features.

You can create a sign-up form for affiliates using the Afflr app by enabling the affiliate portal option. You can then use the sign-up form link to promote your affiliate program. 

You can build an affiliate landing page using Afflr by enabling the affiliate landing page app. You can then customize the page easily to suit your Shopify store’s theme.

The options for affiliate payout using Afflr app are: Offline payout, coupon payout, Gift card payout using Tremendous and PayPal payout. 

Yes, you can personalize your referral code. You can customize the referral code in 4 to 12 characters containing alphanumeric value while creating the affiliate program or edit it later. However, referral code ought to be unique for each affiliate.

If you have any further queries regarding Afflr, you can write to us on [email protected] or schedule a call with us

Skyrocket Sales with Afflr

Supercharge your sales with our Shopify Affiliate Marketing App. Don’t miss out on this opportunity to grow your business!